Security

How we protect your data

Our Commitment

Security is fundamental to everything we build at NOWAITN. We implement multiple layers of protection to ensure your data remains safe and your business operations run without interruption.

Infrastructure Security

  • Encryption in Transit: All data transmitted between your browser and our servers is encrypted using TLS 1.2 or higher.
  • Encryption at Rest: All data stored on our servers is encrypted using AES-256 encryption.
  • Network Security: Our infrastructure is protected by firewalls, intrusion detection systems, and DDoS mitigation.
  • Regular Backups: Automated daily backups with point-in-time recovery capabilities.

Application Security

  • Authentication: Secure SSO across all platform apps with session management and token validation.
  • Authorization: Role-based access control (RBAC) with organization-level permissions.
  • Input Validation: All user inputs are validated and sanitized to prevent injection attacks.
  • CSRF Protection: Cross-site request forgery tokens on all forms and state-changing requests.
  • Dependency Monitoring: Automated scanning of third-party dependencies for known vulnerabilities.

Operational Security

  • Access Control: Strict least-privilege access for all team members. Production access requires multi-factor authentication.
  • Monitoring: 24/7 monitoring of system health, performance, and security events.
  • Incident Response: Documented incident response procedures with defined escalation paths.
  • Logging: Comprehensive audit logs for all administrative and security-relevant actions.

Reporting Vulnerabilities

If you discover a security vulnerability, please report it responsibly by emailing security@nowaitn.com. We take all reports seriously and will respond within 48 hours.