Hotel Reviews

Turn Every Stay Into a 5-Star Review

Automatically collect guest feedback, monitor your reputation across travel platforms, and showcase reviews that drive direct bookings.

4x
More Reviews
32%
Direct Booking Boost
4.6★
Average Rating
9:41
9:41
Friday, December 27
Grand Plaza Hotel now

Thank you for staying! How was your experience? 🏨

★★★★★
Review Posted! 2m ago

Thanks for sharing! Your review is now on TripAdvisor.

Thank You Reward 5m ago

Get 500 bonus points on your next stay! 🎁

9:41
Grand Plaza

How Was Your Stay?

Deluxe Suite • Dec 24-27

Great room Friendly staff Nice pool

Also share on:

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Feature

Capture Guest Experiences Automatically

Send personalized review requests right after checkout while the stay is fresh in guests' minds. Route satisfied guests to the platforms that matter most.

Post-Checkout Requests

Automated requests sent right after guest checkout.

Stay-Specific Prompts

Personalized messages based on room type and amenities used.

Perfect Timing

Reach guests while the experience is still fresh.

Platform Routing

Direct guests to TripAdvisor, Google, or Booking.com.

Build Review Volume

Consistent collection builds the social proof travelers rely on.

9:41

Review Dashboard

8 new
4.6
★★★★★
1,247 reviews
↑ 0.2
vs last month

BY PLATFORM

TripAdvisor
4.5 (623)
Booking.com
8.8 (412)
Google
4.7 (212)
★★★★★ TripAdvisor • 1h ago

"Beautiful room with amazing views..."

★★★☆☆ Booking.com • 3h ago

"Room was nice but housekeeping missed..."

Feature

Master Your Online Reputation

Monitor every review across TripAdvisor, Booking.com, Expedia, Google, and more from one dashboard. Respond quickly and professionally to protect your rankings.

Real-Time Alerts

Instant notifications for reviews across all OTAs and platforms.

Quick Responses

Respond to TripAdvisor, Expedia, and Google from one place.

Issue Resolution

Catch guest concerns before checkout to resolve privately.

Competitive Intel

Monitor competitor hotel ratings and review trends.

Stay Ahead of Feedback

Proactive monitoring protects your ranking on travel sites.

9:41

Guest Insights

Last 30 days

BY DEPARTMENT

🛎️ Front Desk
92%
🛏️ Housekeeping
78%
🍳 Breakfast
88%
🏊 Pool/Spa
95%

WHAT GUESTS LOVE

views location pool staff

AREAS TO IMPROVE

wait time noise

STAFF SHOUTOUTS

👨
Carlos 24
👩
Maria 18
👨‍🍳
Chef 15
Feature

Insights That Elevate Every Stay

Transform guest feedback into operational improvements. AI-powered analytics reveal what guests love and what needs attention across every department.

Sentiment Analysis

AI identifies what guests love about your property.

Department Insights

Track satisfaction by front desk, housekeeping, F&B, and more.

Seasonal Trends

Monitor how ratings change across seasons and events.

Staff Recognition

Identify team members who earn the most guest praise.

Elevate Guest Experience

Data-driven insights help improve every aspect of the stay.

9:41
grandplazahotel.com

Guest Reviews

🌴
★★★★★

"Perfect vacation! The pool area is stunning and staff made us feel like VIPs."

- Amanda R., TripAdvisor

4.6
Overall
1,247
Reviews
94%
Recommend

Book direct & save 15%

Shared to Instagram

"Our guests love the rooftop views! ⭐⭐⭐⭐⭐" #GrandPlaza

Feature

Turn Reviews Into Revenue

Leverage your best guest reviews to drive direct bookings. Display testimonials on your website, boost SEO, and reduce OTA commission costs.

Website Widget

Display your best reviews on booking pages automatically.

Social Proof

Turn great reviews into social media content.

Email Marketing

Feature guest testimonials in promotional campaigns.

SEO Boost

Fresh reviews improve your hotel's search visibility.

Drive Direct Bookings

Leverage reviews to reduce OTA dependency and boost direct revenue.

Ready to Boost Your Hotel's Reputation?

Get started today.