Food & Beverage Reviews

Turn Every Order Into a 5-Star Review

Automatically collect customer feedback, monitor your reputation across all platforms, and showcase your best reviews to attract more hungry customers.

4.4x
More Reviews
33%
Higher Ratings
90%
Response Rate
9:41
9:41
Friday, December 27
Bean & Brew now

How was your order today? ☕⭐

★★★★★
Review Posted! 2m ago

Your review is now live on Google. Thank you! 🎉

Thank You Reward 5m ago

Free pastry with your next coffee for your review!

9:41
Bean & Brew

How was your order?

Tap to rate your experience

Great coffee Fast service Fresh pastries

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Feature

Automated Review Collection

Capture customer feedback at the perfect moment. Send personalized review requests after every order to build a steady stream of authentic reviews.

Post-Purchase Requests

Automated SMS and email requests sent after customers complete their order.

Counter & Table QR Codes

Let customers leave feedback right at the counter or table.

Smart Timing

Send review requests at optimal times for maximum response rates.

Platform Routing

Direct happy customers to Google, Yelp, or DoorDash automatically.

Collect 4x More Reviews

Automated outreach captures feedback from customers who would never review otherwise.

9:41

Review Dashboard

4 new
4.6
★★★★★
1,456 reviews
↑ 0.2
vs last month
★★★★★ Google • 10m ago

"Best latte in town! Fresh pastries too..."

★★★★☆ DoorDash • 1h ago

"Food was great but delivery took a while..."

★★☆☆☆ Yelp • 3h ago

"Order was wrong, missing items..."

Feature

Complete Reputation Control

Monitor every review across Google, Yelp, DoorDash, Uber Eats, and social media from one dashboard. Respond quickly and protect your reputation.

Instant Alerts

Get notified immediately when new reviews are posted anywhere.

Quick Responses

Respond to reviews across all platforms from one dashboard.

Negative Review Intercept

Route unhappy customers to private feedback before they post publicly.

Competitor Tracking

Monitor competitor ratings and review volume in your market.

Never Miss a Review

Centralized monitoring ensures no review goes unnoticed or unanswered.

9:41

Review Insights

Last 30 days

SENTIMENT ANALYSIS

81%
😊 Positive 😐 11% Neutral 😞 8% Negative

WHAT CUSTOMERS MENTION

☕ Coffee Quality
94%
🥐 Food Freshness
88%
⏱️ Speed
79%
📦 Order Accuracy
71%

STAFF SHOUTOUTS

👩
Maya 22
👨
Alex 15
👩‍🍳
Baker 11
Feature

Insights That Improve Your Business

Transform customer feedback into actionable insights. AI-powered analytics reveal what customers love about your food, service, and experience—and what needs attention.

Sentiment Analysis

AI-powered analysis identifies what customers love and what needs work.

Topic Extraction

Automatically categorize feedback by food quality, service, speed, value.

Trend Tracking

Monitor rating trends over time and spot issues early.

Staff Mentions

Track which team members receive the most positive feedback.

Turn Feedback Into Action

Data-driven insights help you improve recipes, service, and operations.

9:41
beanandbrew.com

What Our Customers Say

KL
★★★★★

"Best coffee in town! The baristas really know their craft. Fresh pastries every morning too!"

- Karen L., Google

Share on Social

Bean & Brew

"Best coffee in town!" - Our customers are loving the new seasonal blend! ☕⭐

187 28 42

Email Newsletter

☕ See Why We're Rated 4.6 Stars!

Read what 1,456 happy customers say...

Feature

Turn Reviews Into Marketing Gold

Leverage your best reviews across every marketing channel. Display testimonials on your website, share on social media, and feature them in promotions.

Website Widget

Display your best reviews on your website automatically.

Social Sharing

Turn great reviews into shareable social media content.

Email Testimonials

Feature top reviews in your marketing emails and promotions.

Digital Menu Boards

Showcase live reviews on in-store digital displays.

Amplify Word of Mouth

Transform customer praise into powerful marketing that drives new orders.

Ready to Build a 5-Star Reputation?

Get started today.