Banking Client Portal

Banking Without the Wait

Virtual queuing, appointment scheduling, and real-time updates. Give customers control of their branch experience from their phone.

60%
Reduced Wait Time
45%
More Appointments
4.8โ˜…
Customer Rating
9:41

Welcome back

Michael

Active Queue Live

A-14

Your ticket number

Now serving

A-10

Est. wait

~12 min

Join Queue
Book Apt
Track
Upcoming Appointment

Mortgage Consultation

Tomorrow at 2:30 PM

Loan Application

Personal Loan #47291 In Review

Step 3 of 5: Document Verification

Main Street Branch

Wait: ~8 min

Home

Queue

Branches

Profile

9:41

Join Queue

Select Branch

Main Street Branch

0.3 miles away

~8 min wait

Select Service

Account Services

Deposits, withdrawals, transfers

Loans & Credit

Applications, inquiries

New Accounts

Open checking, savings

Current Queue Status

4

In Queue

3

Tellers Open

~8

Min Wait

Notify Me

When 2 ahead

Virtual Queue

Join the Queue From Anywhere

Customers check in virtually before arriving. They see real-time wait times and get notified when their teller is ready - no more standing in line.

Virtual Queue

Join the queue before arriving

Wait Estimates

Real-time wait time updates

Ready Alerts

SMS when teller is available

Position Tracking

See your place in line

Wait From Anywhere

Customers who queue virtually are 60% more likely to complete their visit.

9:41

Book Appointment

Service Type

Mortgage Consultation

~60 min appointment

Choose Specialist

RJ

Robert Johnson

4.9 ยท Sr. Mortgage Advisor
SM

Sarah Mitchell

4.8 ยท Mortgage Specialist

Select Date

Thu

14

Fri

15

Sat

16

Mon

18

Tue

19

Available Times

9:00 AM 10:00 AM 11:00 AM 1:00 PM 2:30 PM 4:00 PM

Meeting Format

In Person

Video Call

Smart Scheduling

Book Your Banker Online

Customers schedule appointments 24/7, choose their preferred banker, and select the service they need - all before stepping foot in the branch.

Online Booking

24/7 appointment scheduling

Banker Selection

Book with preferred advisor

Service Selection

Choose service type in advance

Easy Reschedule

Change appointments anytime

9:41

Application Status

Personal Loan In Review

$25,000

Application #47291

Application Progress

Application Submitted

Mar 10, 2024 at 2:45 PM

Initial Review Complete

Mar 11, 2024 at 10:30 AM

Document Verification

In progress - Est. 1-2 days

4

Credit Decision

Pending

5

Funds Disbursement

Pending

Documents

ID Verification
Proof of Income
Bank Statements
Reviewing
Questions?
Pre-Visit Prep

Arrive Prepared, Leave Faster

Customers upload documents, pre-fill forms, and complete checklists before their visit. Less paperwork in-branch means faster service for everyone.

Document Upload

Submit documents before visit

Pre-fill Forms

Complete paperwork in advance

Checklist

Know what to bring

Time Saved

Faster in-branch service

Cut Service Time by 40%

Pre-submitted documents and forms dramatically speed up transactions.

9:41

Find a Branch

Main Street Branch

123 Main St ยท 0.3 mi

Open

8

min wait

4

in queue

3

tellers

Downtown Plaza

456 Center Ave ยท 0.8 mi

Open

15

min wait

8

in queue

5

tellers

Main St - Busy Times

Today
9AM 12PM 3PM 5PM

Best time to visit: 9-10 AM

Main St Services

๐Ÿ’ฐ Teller ๐Ÿ  Mortgage ๐Ÿ“ˆ Investments ๐Ÿ’ณ Loans ๐Ÿ” Safe Deposit
Client Experience

Build Lasting Relationships

Customers save their preferred bankers, track visit history, provide feedback, and easily book future appointments - turning transactions into relationships.

Quick Feedback

Rate your experience

Visit History

Track past appointments

Preferred Banker

Save favorite advisors

Quick Rebook

One-tap future booking

Transform Your Branch Experience

Virtual queues, smart scheduling, and pre-visit preparation. Give customers the modern banking experience they expect.

Virtual queuing โ€ข Online scheduling โ€ข Document upload โ€ข Real-time updates