Automotive Customer Portal

Your Car's Status, On Your Phone

Real-time vehicle service updates, digital repair approvals, and pickup notifications. No more wondering when your car will be ready.

78%
Fewer Status Calls
92%
Customer Approval
4.8★
Service Rating
9:41
🚗 Service Portal

Metro Auto Service

2022 Toyota Camry
VIN: ...4829 • 45,230 mi
In Service Est. 3:30 PM
Checked In 9:15 AM
Inspection Complete 10:30 AM
Brake Service In Progress
Quality Check
2 items need approval
Message
History
Pay
9:41

Service Progress

2022 Toyota Camry
Oil Change + Brake Service
Vehicle Checked In
Keys received, parked in bay #3
9:15 AM
Multi-Point Inspection
Found 2 items needing attention
10:30 AM
Brake Pad Replacement
Technician: Mike R.
Now
Oil Change
Estimated: 2:30 PM
Quality Inspection
Estimated: 3:00 PM
Live Tracking

Track Your Vehicle's Progress Live

No more calling to ask 'is it ready yet?' See exactly what's happening with your car - from intake to completion - with real-time status updates.

Vehicle Status

Real-time updates on service progress

Work Updates

See what's being done now

Time Estimates

Accurate completion predictions

Push Alerts

Notifications at every milestone

Eliminate "Is It Ready?" Calls

Customers who can track their vehicle call 78% less frequently.

9:41

Repair Approval

Approval Needed
Brake Pad Wear Photo
3 photos

Front Brake Pads

Worn to 2mm - Below safe threshold. Recommended immediate replacement.

Parts $89.99
Labor $75.00
Total $164.99
1 of 2 items needing approval
Digital Approvals

Approve Repairs From Anywhere

See photos of the issue, review itemized estimates, and approve or decline repairs with one tap. No phone tag, no surprises.

Photo Evidence

See the issue before approving

Digital Estimates

Clear pricing with line items

One-Tap Approve

Approve repairs from anywhere

Decision History

Track all approvals and declines

9:41

Service History

2022 Toyota Camry
Complete Mar 15, 2024
Brake Pad Replacement
Mileage: 45,230
$164.99
Complete Jan 22, 2024
Full Synthetic Oil Change
Mileage: 42,500
$79.99
Complete Nov 10, 2023
Tire Rotation + Balance
Mileage: 39,800
$49.99
Upcoming Service
Oil Change Due
Due at 48,000 miles or Apr 22
Service Records

Your Complete Service History

Access your entire vehicle service record - past work, invoices, warranty info, and upcoming maintenance reminders - all in one place.

Service Records

Complete maintenance history

Service Reminders

Never miss an oil change

Vehicle Profile

VIN, specs, and preferences

Digital Receipts

Paperless invoice access

Build Lifetime Trust

Customers with service history access return 40% more often.

9:41

Vehicle Ready

Your Vehicle is Ready!

Service completed at 3:15 PM

2022 Toyota Camry
Parked in Pickup Area - Spot #4
Service Summary
Front Brake Pads $164.99
Oil Change $79.99
Tax $19.60
Total $264.58

Pre-pay to get express pickup—no waiting in line

Smart Pickup

Pickup Made Effortless

Get notified when your car is ready, pay ahead to skip the counter, and schedule your next service before you drive away.

Pickup Ready Alert

Know when to head over

Pay in Advance

Skip the checkout line

Book Next Visit

Schedule before you leave

Quick Feedback

Rate your experience

Transform Your Service Experience

Give customers the transparency they deserve. Real-time updates, digital approvals, and complete service history - all from their phone.

Live vehicle tracking • Digital repair approvals • Complete service history