Entertainment Loyalty

Turn Casual Visitors into Super Fans

Build an entertainment loyalty program that rewards your most devoted guests, increases visit frequency, and grows per-visitor revenue with points, tiers, and exclusive experiences.

78%
Repeat Attendance
45%
Higher Per-Visit Spend
4.8★
Member Satisfaction
9:41

Alex M.

Super Fan

6,250

points

1,750 pts to VIP status 78%

Available Rewards

Free Ticket
2000 pts
VIP Upgrade
1500 pts
Free Concessions
500 pts

Recent Activity

Concert - Dec 21 +350 pts
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Star Arena
Rewards

Points Earned!

+450

VIP tickets + concessions

Super Fan: 3x points on opening nights!

Your Fan Status

Casual
Regular
Super Fan
VIP

Super Fan Benefits

3x opening pts • Early access • Backstage tours

Feature

Points & Rewards That Keep Guests Coming Back

Create a compelling rewards program where guests earn points on tickets, concessions, and merchandise—then redeem for exclusive experiences and VIP perks.

Experience Points

Guests earn points on tickets, concessions, merchandise, and attractions.

Flexible Redemption

Redeem points for free tickets, VIP upgrades, exclusive merchandise, or F&B.

Fan Tiers

Casual, Regular, Super Fan, and VIP tiers with escalating perks.

Bonus Events

Triple points on opening nights, special events, and off-peak visits.

Increase Visit Frequency by 52%

Loyalty members attend more events to earn and redeem their rewards.

9:41
🎉

Happy Birthday, Alex!

Celebrate with something special

Your Birthday Reward

FREE VIP Upgrade

Valid for your next event

Just For You

Early Access!

New Year's Eve concert presale

24hrs

You'll Love This

Similar artists coming soon

2x Pts

25th Event!

1000 bonus points unlocked

Feature

Personalized Engagement That Excites

Make every guest feel like a VIP with personalized offers, birthday experiences, and communications tailored to their entertainment preferences.

Personalized Offers

Send targeted promotions based on event preferences and attendance history.

Birthday Experiences

Automatic birthday perks like free tickets or VIP upgrades.

Membership Milestones

Celebrate attendance milestones with exclusive rewards and recognition.

Early Access

Priority ticket access and exclusive pre-sales for loyal members.

Make Every Guest Feel Like a VIP

Personalized engagement creates memorable experiences that build loyalty.

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Loyalty Analytics

This Quarter

3,456

Active Members

↑ 22%

78%

Return Rate

↑ 11%

Fan Segments

VIP Members
234
Super Fans
876
Regular Fans
1,456
Casual Fans
890

Top Performing Campaign

Opening Night 3x Points Active

1,892

Attendees

$156k

Revenue

6.2x

ROI

Feature

Analytics to Optimize Your Program

Understand guest behavior, track program performance, and make data-driven decisions to maximize your loyalty ROI and attendance.

Member Insights

Track attendance frequency, favorite events, and spending patterns.

Retention Metrics

Monitor member churn, reactivation rates, and lifetime value.

Campaign Performance

Measure ROI on bonus point events and promotional campaigns.

Segment Analysis

Identify super fans and at-risk members for targeted outreach.

Data-Driven Entertainment Decisions

Understand what excites your guests and optimize your programming accordingly.

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Ticketing Connected

Points sync automatically

Concert Ticket $85.00
Points Earned +255 pts
Auto-credited to Alex M.

Active Automations

Birthday Rewards
Win-back (60 days)
Similar Event Alerts

Venue-Wide Sync

Points work: tickets, F&B, merch

Feature

Seamless Integration & Automation

Connect your loyalty program to your ticketing and POS systems, automating rewards, campaigns, and guest communications for effortless operation.

Ticketing Integration

Points automatically credited when tickets are purchased or scanned.

Smart Campaigns

Automated win-back campaigns for members who haven't visited recently.

Digital Pass

Members manage points, view upcoming events, and access tickets from their phone.

Real-Time Sync

Instant point updates across ticketing, concessions, and gift shop.

Set It and Watch Engagement Soar

Automated loyalty management means less work for staff and better experience for guests.

Ready to Build Guest Loyalty?

Get started today.