Dispensary Check-In

Dispensary Visits Without the Wait

Let customers check in, verify 21+ ID or their medical card at the door, and pick a visit type—then browse the menu while their budtender gets ready. No crowded lobby.

50%
Shorter Wait Times
3x
Faster ID Verification
94%
Customer Satisfaction
9:41

Evergreen Cannabis Co.

Choose a visit type to check in

9:41

Order Pickup

Confirm your order details

Order Found!

Ready for pickup

Order Items (3)

Blue Dream 3.5g Flower
OG Kush Pre-Roll 5pk

+1 more item

21+ Verified

ID confirmed at check-in

Smart Check-In

Verify Once, Join the Queue

Customers confirm they're 21+ or scan their medical card, choose a visit type—order pickup, budtender consultation, or express checkout—and join the virtual queue. They browse the live menu while tracking their place in line.

QR Check-In

Scan at the door to join the queue

ID & Age Check

Verify 21+ ID or medical card up front

Visit Type

Order pickup, budtender consult, or express

Live Wait Time

Real-time queue position and estimate

Browse While You Wait

Customers explore the live menu instead of standing in line—lifting the average basket by 20%.

9:41

Budtender Queue

Register 2 • 7 waiting

Online

3

Pickup

2

Consult

1

Express

1

New

1

Marcus T.

Pickup
2 min

Order #EV-40382

2

Sarah K.

Consult
4 min
3

Devon R.

Express
6 min
4

Priya N.

Pickup
8 min
Avg wait: 5 min
34 served today
Staff Dashboard

Your Budtender Command Center

Staff see the full queue at a glance with visit-type tags, verification status, rewards tier, and linked online orders. Call the next customer with one tap and have everything ready before they reach the counter.

One-Tap Call

Alert the next customer with a single tap

Visit Tags

See pickup, consult, or express at a glance

Member Flagging

Rewards tier and ID status visible

Order Linking

Pull up online orders before pickup

9:45

You're in Queue!

Browse the menu while you wait

Your Position

#2

Est. Wait Time

~6 min

Order Pickup
Register 2

Recent Updates

SMS sent to your phone

You're #2 in line at Evergreen

1 min ago

Joined pickup queue

Order #EV-2024-40382

4 min ago

Pickup Window

Front of store, past ID check

Smart Notifications

Reach Customers Anywhere in the Store

When their turn is close, customers get an SMS and see their number on in-store displays. Guide them to the pickup window or consultation counter—no calling names across a crowded lobby.

SMS Alerts

Text when a budtender is ready for them

Display Board Sync

Queue numbers on in-store screens

Counter Direction

Point customers to pickup or consult

Step Out & Return

Pause the queue without losing the spot

No More Crowded Lobbies

Customers who wait off the sales floor report 55% higher satisfaction scores.

9:41

Visit Analytics

Today's Performance

Customers Served

132

15% vs yesterday

Avg Wait Time

5.4m

22% faster

Visit Type Breakdown

Order Pickup 48%
Consultations 27%
Express 17%
New Customers 8%

Peak Hours Today

12p
2p
4p
5p
6p
8p

Add a budtender for the evening rush (5-7pm) to reduce wait times by 30%

Visit Analytics

Data-Driven Budtender Staffing

Track wait times, visit mix, and peak hours across every register and consultation counter. Staff smarter, ease bottlenecks at open and close, and keep the line moving through the evening rush.

Visit Mix

Breakdown by pickup, consult, express

Wait Trends

Average wait by day, hour, and visit type

Peak Detection

Know when to add budtenders

Handle Time

Track service duration by visit type

Ready to Transform Your Dispensary Check-In?

Join dispensaries already delivering a modern, compliant check-in experience. Cut wait times, verify every customer up front, and turn a crowded lobby into a smooth first impression.

No credit card required. Get started today.