Auto Service Check-In

Vehicle Drop-Off, Simplified

Let customers check in their vehicle, review scheduled services, and stay updated throughout the repair process. Modernise your service lane.

65%
Faster Drop-Offs
98%
Accurate Estimates
45%
More Upsells
🚗 Service Check-In
9:41

Welcome to Service

How would you like to check in?

Average check-in: 90 seconds
🔍 Vehicle Found
9:41

Vehicle Identified

Welcome back!

2022 Toyota Camry

SE • Silver Metallic

ABC 1234

Last Service

Oct 15, 2024

Current Mileage

42,150 mi

YOUR SERVICE ADVISOR

MJ

Mike Johnson

Available now

Vehicle ID

Instant Vehicle Identification

Customers scan their license plate or enter their VIN to identify their vehicle. Appointment details, service history, and advisor assignment happen automatically.

Plate Scan

Scan license plate to identify

VIN Lookup

Enter VIN for vehicle details

Appointment Match

Find scheduled service

Mileage Capture

Record current odometer

Accurate Vehicle Records

Digital capture ensures service history is complete and searchable.

📋 Service Review
9:41

Review Services

2022 Toyota Camry

42,150 mi

SCHEDULED SERVICES

Full Synthetic Oil Change

Includes filter & 21-pt inspection

$79

45 min

Tire Rotation

Balance & pressure check

$29

20 min

RECOMMENDED FOR YOUR MILEAGE

Front Brake Pads

30% wear detected

$249

Cabin Air Filter

Recommended at 40K miles

$45

Estimated Total

Est. time: 1h 15min

$108

Service Approval

Review & Approve Services

Customers see their scheduled services, recommended maintenance, and can approve additional work with clear pricing. No surprises, no phone tag.

Scheduled Work

Review booked services

Recommended Items

Add suggested services

Approve Work

Authorize additional repairs

Cost Estimate

See pricing upfront

🔑 Drop-Off Options
9:41

Drop-Off Options

Choose what works for you

Key Drop Location

Where to leave your key

Loaner Vehicle

2 available now

Shuttle Service

Free courtesy ride

Select pickup time:

123 Main St, Downtown

Multi-Point Inspection

Free with service

Drop-Off Options

Flexible Drop-Off Options

Key drop locations, loaner car requests, and shuttle service booking give customers flexibility. Early birds can drop off before the service desk opens.

Key Drop

Secure key drop options

Loaner Request

Reserve courtesy vehicle

Shuttle Booking

Schedule pickup/dropoff

Inspection

Courtesy vehicle check

Flexible for Busy Customers

Early drop-off and loaner options let customers fit service into their schedule.

🔔 Live Updates
11:24

Service Status

2022 Toyota Camry

IN PROGRESS

Checked In

9:42 AM

Inspection Complete

10:15 AM

Oil Change In Progress

Started 10:45 AM

4

Tire Rotation

~15 min

Ready for Pickup

Est. 11:45 AM

📸 Photo from Tech

Air filter needs replacement

Tap to view & approve

You'll receive a notification

When your vehicle is ready for pickup

Status Updates

Service Status Updates

Real-time service progress updates keep customers informed. SMS/email notifications ensure they know when their vehicle is ready for pickup.

Live Updates

Real-time service progress

Tech Photos

See what the tech sees

Digital Approval

Approve extras remotely

Pickup Alert

Notified when ready

Transform Your Service Center Experience

Join automotive service centers reducing wait times by 65% and improving customer satisfaction scores.