Your AI Logistics Agent, Always Tracking
Build custom AI agents that provide shipment tracking, instant quotes, and delivery updates 24/7 across chat, phone, and SMS.
Where is shipment #TRK-847293?
Your shipment is in transit! Currently in Memphis, TN. Expected delivery: Tomorrow by 5pm. Want SMS updates? 📦
Yes please. Also need a quote for a pallet to Dallas
SMS alerts enabled! For LTL to Dallas: $285 (2-3 days) or $425 express (next day). Want to schedule pickup? ✨
Agent Builder
LiveBuild Your Perfect AI Dispatcher
Create custom AI agents trained on your services, routes, and rates. Handle tracking inquiries, provide quotes, and schedule pickups automatically.
Service Knowledge Base
Train AI on your routes, rates, transit times, and service options.
Conversation Flows
Design custom flows for quotes, tracking, and shipment inquiries.
Brand Voice
Match your AI's tone to your company—efficient and reliable.
Real-Time Tracking
Integrate with your TMS to provide live shipment updates.
Save 30+ Hours Weekly
Let AI handle tracking inquiries while your team focuses on operations.
Active Channels
4 LiveMeet Customers Where They Are
Deploy your AI across every channel—website chat, phone, SMS, and email. Provide shipment updates and quotes across time zones.
Website Chat
Embed AI chat on your website for instant quotes and tracking.
Voice Support
AI-powered phone system for shipment status and pickup scheduling.
SMS Tracking
Customers text tracking numbers for instant status updates.
Email Response
Auto-reply to quote requests and shipment inquiries.
Support Across Time Zones
Serve customers globally, anytime, in any channel.
AI Training
95% AccuracyTrain Your AI on Every Route
Upload rate cards, transit times, and service guides. AI learns your offerings to answer customer questions with confidence.
Service Training
Upload rate cards, transit times, and service guides for instant knowledge.
Intent Recognition
AI understands "where is my package" or "quote for LTL to Chicago."
Continuous Learning
Improves from every conversation to better serve customers.
Dispatcher Feedback
Rate AI responses to fine-tune accuracy and helpfulness.
95% Accuracy in 2 Weeks
AI rapidly learns your services, routes, and customer needs.
AI Analytics
This WeekInsights That Move Your Business
Track every conversation, measure resolution rates, and optimize your AI's performance to better serve shippers and consignees.
Conversation Analytics
See what customers ask most—tracking, quotes, delivery times.
Resolution Rates
Track how many inquiries AI handles without staff intervention.
Handoff Tracking
Monitor when and why AI escalates to dispatchers.
Satisfaction Scores
Measure customer satisfaction with AI interactions.
Optimize Customer Service
Use insights to improve both AI and human support quality.