Rental Routing

Right Equipment. Right Staff. Every Time.

Intelligent routing that matches customers to available equipment and balances staff workloads effortlessly.

Get Started See How It Works
Smart
Equipment Match
Balanced
Staff Loads
+22%
Efficiency
Rental Routing
Active
Suggested Route
SUV Rental • Weekend Trip
Bay C-4 Covered
Marcus handling • Pre-inspected
Agent Balance
Marcus
3/5
Lisa
4/5
James
5/5
4
Pick-ups
2
Returns
8m
Avg Wait
Ready
Bay Assignment
Smart
Pick-up Zone
A1
A2
A3
A4
A5
B1
B2
B3
B4
B5
C1
C2
C3
C4
C5
Available
Occupied
Selected
Johnson, M. SUV
Arriving in 5 min
C-4
Assigned
Marcus
Agent
Equipment Routing

Smart Equipment Matching

Automatically match customers to the right equipment based on their needs, preferences, and availability. Perfect fit every time.

Equipment Matching

Match customers to right equipment automatically

Availability Check

Route based on real-time inventory

Preference Memory

Remember customer equipment preferences

Pickup Routing

Direct to optimal pickup location

Perfect Equipment Match

Smart routing ensures customers get the right equipment for their needs.

Agent Balance
Live
M
Marcus
Pick-up Specialist
3
Active
60% capacity • Optimal
L
Lisa
Returns Expert
4
Active
80% capacity • Busy
J
James
Full Service
5
Active
100% capacity • Full
Auto-Balance
Next customer → Marcus
Optimized
Staff Balance

Balanced Staff Workloads

Distribute customers fairly across your team. Match complex rentals to experienced staff while keeping workloads even.

Load Balancing

Distribute customers evenly across staff

Zone Management

Define and optimize service zones

Rotation Rules

Fair customer assignment for all staff

Skill Matching

Route complex rentals to expert staff

9:41
Your vehicle is ready at
Bay C-4
Follow the path
You
C-4
1
Exit terminal to pick-up area
2
Turn right at covered parking
Bay C-4 on your left
Walk time
2 min
Wayfinding

Guide Customers to Equipment

Digital wayfinding sends pickup location to phones. QR check-in starts the rental process. No more wandering the lot.

Location Guidance

Send pickup location to customer phones

Lot Navigation

Guide to exact equipment location

QR Check-in

Scan to start pickup process

Path Optimization

Shortest route through facility

No More Confusion

Digital wayfinding helps customers find their equipment without staff escort.

Routing Analytics
Today
4.2m
Avg Wait Time
-32%
156
Rentals Today
+12%
Routing Efficiency
Mon
Tue
Wed
Thu
Fri
Today
Agent Performance
1
Marcus
42 rentals
2
Lisa
38 rentals
3
James
35 rentals
Bay Utilization
Covered area
87%
Optimal
Best Day
Analytics

Routing Insights & Analytics

Understand routing patterns, staff performance, and equipment popularity. AI suggestions help you continuously improve.

Routing Patterns

Analyze which routes work best

Staff Performance

Track efficiency by staff member

Equipment Popularity

See which items rent most

AI Suggestions

Optimization recommendations

Ready to Route Smarter?

Join rental businesses using NOWAITN for intelligent equipment routing and staff balancing.

Get Started See How It Works

Smart matching • Staff balance • Customer wayfinding • Analytics