Retail Queue

Shop More. Wait Less.

Virtual queues for service counters, fitting rooms, and personal shopping. Customers browse—we text when ready.

Get Started See How It Works
35%
Shorter Wait Times
20%
Higher Conversion
4.8★
Customer Satisfaction
🎫 Now Serving

Service Counter

Downtown Department Store

8 in queue

Now Serving

A-47

Counter 3 • Returns

A-47

Counter 1

B-23

Counter 2

C-12

Counter 3

8

In Queue

~6 min

Avg Wait

Live
🎫 Take a Number

Service Queue

Select your service type

Kiosk

Your Ticket Number

A-52

We'll text you when it's your turn

Track on your phone

Scan to follow your spot in line

Service Queue

Take a Number, Keep Shopping

Customers grab a digital ticket for the service counter. They browse the store—we text when their number is called.

Take a Number

Digital tickets replace paper slips

Ready Alerts

"Now serving #47" SMS notifications

Display Board

Show queue on in-store screens

Virtual Queue

Join from anywhere in store

Waiting Customers Keep Shopping

While waiting for service, customers browse and add to their cart.

👗 Fitting Rooms

Fitting Rooms

Fashion Floor

3 waiting

1

In Use

2

In Use

3

Ready

4

In Use

In Queue Est. Wait
1

Sarah M.

Room 3 is ready!

NOW
2

You

5 items

~4 min
3

Mike T.

3 items

~8 min
Found more items?
Fitting Room

Fitting Rooms Without the Line

Shoppers join the fitting room queue and keep browsing. We text when a room is ready—no standing around with armfuls of clothes.

Room Waitlist

Join queue for fitting rooms

Item Tracking

Count items going in/out

Time Limits

Fair rotation during busy times

Room Ready

Text when fitting room opens

💎 Expert Help

Fine Jewelry

Expert Consultation

2 ahead

Available Specialists

M

Maria Chen

Diamond Specialist • 12 yrs

Available
J

James Rivera

Watch Expert • 8 yrs

1 ahead

~10 min

Your Consultation

#247
M

Maria Chen

Ready to assist you now

Interest: Engagement Rings Counter 2

Electronics

Gift Wrap

Furniture

Consultation Queue

High-Touch Service, No Hovering

Personal shoppers, jewelry counters, electronics help—customers join the queue and browse until their consultant is ready.

Personal Shoppers

Queue for styling assistance

Jewelry Counter

High-touch consultation queue

Tech Support

Electronics help desk queue

Gift Wrapping

Holiday service counter queue

VIP Treatment for Everyone

High-touch services without the awkward hovering.

📊 Analytics

Queue Analytics

This Week

Live
Avg Wait Time ↓ 28%

4.2 min

vs 5.8 min last week

Customers Served ↑ 15%

2,847

This week

Wait Time → Shopping Time +$4,200
73%

of queue customers made additional purchases

Peak Queue Hours (Saturday)

10a
11a
12p
1p
2p
3p

42%

Returns

31%

Pickup

27%

Consult

Retail Analytics

Data to Drive Sales

Track wait times, peak hours, and conversion rates. Optimize staffing and turn wait time into shopping time.

Wait Analytics

Average wait by department

Peak Patterns

Traffic by day and hour

Staffing Insights

Optimize counter coverage

Conversion Impact

Queue to purchase rates

Ready to Transform Your Store?

Join retailers delivering better customer experiences and higher conversion with smart queue management.

Get Started See How It Works

Works with your POS • Unlimited customers