Restaurant Queue

Turn Waits Into Wins

Digital waitlist management that keeps guests happy and tables turning.

40%
Fewer Walk-Aways
2x
Faster Seating
4.8★
Guest Rating
📍 Virtual Queue

Live Waitlist

Guests wait where they want

8 parties
JR
Johnson Party
VIP
4 guests Booth
#3
Distance

5.2 mi

Westfield Mall

Return ETA

~12 min

Based on traffic

En Route Confirmed SMS Active
TW

Thompson Party

2 Nearby
#4
MS

Martinez Party

6 2.1 mi
#5

Next Table

~5 min

Nearby

5 of 8

En Route

2

Virtual Queue

Guests Wait Where They Want

No more crowded lobbies. Guests join your queue, then shop nearby or wait in their car. Text them when ready.

QR Code Join

Guests scan to join from your entrance or website

Real-Time Wait Estimates

Accurate wait times based on current queue

Position Tracking

Guests see 'You're #4 in line' on their phone

Two-Way Texting

Guests can reply if they need more time

Reduce Walk-Aways by 40%

Guests who can wait remotely are far less likely to leave.

📋 Host Stand
The Italian Place
Friday 7:30 PM
OPEN
12
Waiting
~25m
Avg Wait
38
Seated
3
Notified
1
Martinez Party VIP
4 • Booth
18 min
7:12 PM
2
Johnson Party
2
Notified
2m ago
3
Williams Party Birthday
6 • High chair
12 min
7:18 PM
4
Chen Party
3
8 min
7:22 PM
Staff Dashboard

Your Host Stand Command Center

Add guests in seconds, send notifications with one tap, and see your entire queue at a glance.

Add in 3 Seconds

Name, party size, phone — done

One-Tap Notifications

Text guests instantly when their table is ready

Color-Coded Status

See who's waiting, notified, or late at a glance

Notes & VIP Flags

Track preferences, allergies, and celebrations

📱 Table Ready
Notify Martinez Party
M
Martinez Party
VIP
Party of 4 • Waited 18 min
(555) 123-4567
Message Preview

The Italian Place: Hi Martinez! 🎉 Your table is ready. Please head to the host stand within 5 minutes.

Delivered • Read 30s ago

Grace Period

4:32 remaining

Auto-bump in 5 min
SMS Notifications

Notify Guests Instantly

When a table opens, alert the next party with one tap. No more shouting across the lobby.

Instant SMS Alerts

Reach guests wherever they're waiting

Message Preview

See exactly what the guest will receive

Grace Period Timer

Auto-bump if guest doesn't respond in time

Delivery Confirmation

Know when message was received and read

Reduce No-Shows by 60%

Automated notifications keep guests engaged and ready to be seated.

📊 Know Your Numbers

Analytics

Performance insights

847

Guests Served

18m

Avg Wait

94%

Seated Rate

Wait Times by Hour
12% vs last week
32m 35m
11a 1p 3p 5p 7p 9p
Party Size Distribution
1-2
45%
3-4
35%
5+
20%
No-Shows

6%

2% from last week

Walk-Aways

4%

3% from last week

Analytics Dashboard

Data That Drives Decisions

Track wait times, peak hours, and no-shows. Use insights to staff smarter and seat faster.

Wait Time Trends

Average wait by day, hour, and party size

No-Show Tracking

Identify patterns and reduce lost tables

Peak Hour Insights

Know exactly when you need extra staff

Party Size Distribution

Optimize table layout for your actual traffic

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