Rental Queue

Streamline Pickups & Returns

Smart queue management for car rentals, equipment yards, and rental counters. Keep customers moving.

Get Started See How It Works
35%
Faster Pickups
45%
Less Wait Time
4.7★
Customer Rating
🚗 Now Serving

Rental Counter

Premium Car Rental

12 waiting

Pickups

P-24

Counter 1

Returns

R-18

Counter 2

Your Ticket

Pickup

P-27

3 ahead of you

~8 min

Est. wait

SUV • Toyota RAV4

Reservation #78432

Ready

7

Pickups

5

Returns

Live
🔄 Queue Lanes

Select Service

Choose your queue type

Kiosk

Have a reservation?

C1

Pickup

C2

Returns

C3

Express

Queue Lanes

Separate Lanes for Every Service

Dedicated queue lanes for pickups, returns, express drop-offs, and inspections. No more mixed lines slowing everyone down.

Pickup Queue

Fast-track customers with reservations ready for pickup

Return Processing

Efficient inspection and damage assessment queue

Express Returns

Quick drop-off lane for undamaged returns

Inspection Queue

Structured workflow for thorough equipment checks

Process 40% More Customers

Separate queue lanes eliminate bottlenecks and speed up throughput.

📦 Browse Inventory

Available Now

Browse while you wait

47 items

Toyota RAV4

SUV • 5 Seats • Automatic

$65/day

3 avail

Honda Accord

Sedan • 5 Seats • Automatic

$55/day

5 avail

Ford F-150

Truck • 5 Seats • 4WD

$85/day

1 avail

Interested in an upgrade?

Ask the agent when called

Live Inventory

Browse Inventory While Waiting

Customers see live equipment availability from their phone. Enable walk-ins to explore options and upgrade before reaching the counter.

Live Inventory

Real-time view of available equipment and vehicles

Browse While Waiting

Customers can search inventory from the queue

Swap Requests

Easy upgrade or equipment change requests

Availability Alerts

Notify customers when desired items return

📅 Reservation Check-In

Reservation Found

Welcome back, Sarah!

VIP

Confirmation

#RNT-78432

Midsize SUV

Toyota RAV4 or similar

Nov 18 - Nov 22 (4 days)

Documents Ready

Driver's License ✓ On file
Insurance ✓ Verified
Payment Method ✓ Visa •••• 4242

Priority Queue Position

#2

~3 minutes to counter

Add GPS or child seat?

Available at counter

Reservation Sync

Reservations Skip the Line

Customers with bookings get priority placement. Paperwork is pre-loaded, so checkout takes seconds instead of minutes.

Reservation Sync

Auto-queue customers with confirmed bookings

Mobile Check-In

Scan QR code to join queue with reservation

Pre-Loaded Docs

Contracts and waivers ready at the counter

VIP Recognition

Priority queuing for loyalty program members

Cut Check-In Time by 60%

Pre-loaded paperwork and priority queuing for reservations.

📊 Analytics

Counter Analytics

This Week

Live
Avg Wait Time ↓ 24%

5.2 min

vs 6.8 min last week

Customers Served ↑ 18%

847

This week

Queue Distribution This week
Pickups
412 (49%)
Returns
356 (42%)
Express
79 (9%)

Peak Hours (Saturday)

8a
10a
12p
2p
4p
6p

+$8.4K

Upgrades

32%

Add-On Rate

4.7★

Satisfaction

Analytics

Optimize with Data

Track pickup/return patterns, identify peak hours, and staff appropriately. See which equipment categories drive the most queue traffic.

Traffic Patterns

Identify peak hours and seasonal trends

Staff Optimization

Right-size counter staff based on demand

Fleet Insights

Track which categories create queues

Revenue Impact

Measure upsells from queue interactions

Ready to Transform Your Rental Counter?

Join rental businesses that have reduced wait times by 40% and increased customer satisfaction scores.

Get Started See How It Works

No credit card required. Start your free trial today.