Field Services

Dispatch Smarter. Arrive Faster.

Intelligent job queuing for field service teams. Customers track their technician in real-time—no more 4-hour windows.

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45%
Faster Dispatch
3x
Job Throughput
4.9★
Customer Rating
📍 Live Dispatch

Job Queue

Monday, Nov 18

12 jobs

Next Job

Ready

HVAC Repair - Unit B

247 Oak Street, Apt 4B

M

Mike T.

8 min away

Up Next

Electrical Panel

145 Pine Ave • 10:30 AM

#2

Plumbing Issue

89 Maple Dr • 11:45 AM

#3

5

Completed

7

Remaining

Live
🗺️ Smart Routing

Route Optimizer

7 stops optimized

42 mi

Without Optimization

67 mi

2h 45m drive time

Optimized Route

42 mi

1h 35m • Saved 37%

Optimal Order

Office • Start

8:00 AM

1

HVAC Repair - Oak St

8:20 AM • 8 min drive

2

Electrical - Pine Ave

10:30 AM • 12 min drive

...
5 more stops

Daily Savings

25 mi less • $12 fuel saved

Smart Dispatch

Jobs In, Technicians Out

Service requests queue automatically. Smart dispatch assigns the right tech based on skills, location, and availability.

Smart Job Queue

Requests queued by priority and skills

Route Optimization

Assign jobs based on proximity

Customer ETA Alerts

Real-time arrival updates

Skill Matching

Right tech for the right job

More Jobs Per Day

Crews average 2 additional stops daily with optimized routing.

⏰ Live ETA

Your Technician

En Route to You

ETA 12 min
M

Mike Thompson

HVAC Specialist • 8 years exp

4.9 (247 reviews)

Arriving In

12 min

Updated 30 seconds ago

Progress En Route
Dispatched Confirmed En Route Arrived
Live Tracking

Customers Know Exactly When

No more 'we'll be there between 8am and noon.' Customers track their technician and get accurate ETAs.

Live Tracking

Customers track their tech on a map

Proactive Updates

SMS at confirmed, en route, arriving

Easy Rescheduling

One-tap reschedule if needed

Post-Job Rating

Collect feedback immediately

👷 Team View

Field Team

6 technicians active

Live

4

On Job

2

En Route

3

Available

Active Technicians

M

Mike T.

On Job • Oak Street

Job 3/7

~25 min left

S

Sarah L.

En Route • 8 min ETA

Job 4/6

Pine Avenue

J

James R.

Available • HQ

2 jobs need assignment
Priority Queue

Emergencies Jump the Queue

Critical jobs get priority dispatch. Track SLA compliance and never miss an urgent service call.

Emergency Escalation

Urgent jobs jump to the front

On-Call Dispatch

After-hours auto-routing

SLA Tracking

Never miss response deadlines

Priority Tiers

Emergency, urgent, standard

Under 30 Min Response

Average emergency response time for priority queue customers.

📊 Analytics

Operations

This Week

Live
On-Time Rate ↑ 8%

94%

vs 87% last week

Jobs Completed ↑ 12%

147

This week

Route Efficiency $892 saved
78%

412 fewer miles vs unoptimized routes

Top Performers (Jobs/Day)

🥇 Mike T.
7.2 jobs
🥈 Sarah L.
6.8 jobs
🥉 James R.
6.5 jobs

4.8

Avg Rating

23m

Avg Response

97%

First-Fix

Field Analytics

Data-Driven Field Operations

Track technician performance, optimize territories, and maximize revenue per route with real-time analytics.

Tech Performance

Jobs completed and ratings

Territory Heat Maps

Visualize demand by area

Revenue Per Route

Track job type profitability

Capacity Planning

Staff to match demand

Ready to Transform Your Field Operations?

Join service companies delivering faster response times and happier customers with intelligent dispatch.

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Works with your CRM • Unlimited technicians