Dispensary Queue

Serve More. Wait Less.

Virtual queues for the budtender counter, express pickup, and ID check-in. Customers browse the menu—we text when it's their turn.

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35%
Shorter Wait Times
30%
Faster Checkout
4.8★
Customer Satisfaction
🎫 Now Serving

Budtender Counter

Green Leaf Dispensary

9 in queue

Now Serving

B-47

Station 3 • Flower

B-47

Station 1

E-23

Station 2

V-12

Station 3

9

In Queue

~6 min

Avg Wait

Live
🎫 Take a Number

Budtender Queue

Select what you need

Kiosk

Your Ticket Number

B-52

We'll text you when it's your turn

Track on your phone

Scan to follow your spot in line

Counter Queue

Take a Number, Browse the Menu

Customers grab a digital ticket for the budtender counter. They browse the menu—we text when their number is called.

Take a Number

Digital tickets replace paper slips

Ready Alerts

"Now serving B-47" SMS notifications

Display Board

Show the queue on in-store screens

ID Pre-Check

Verify 21+ before the counter

Waiting Customers Keep Browsing

While waiting for a budtender, customers explore the menu and build their order.

🛍️ Express Pickup

Pickup Windows

Online Orders

3 waiting

1

In Use

2

In Use

3

Ready

4

In Use

In Queue Est. Wait
1

Order #ORD-5820

Window 3 is ready!

NOW
2

Order #ORD-5834

4 items

~4 min
3

Order #ORD-5839

2 items

~8 min
Add to your order?
Express Pickup

Express Pickup Without the Line

Customers who order online join the express pickup queue and skip the browse line. We text when their order is bagged, verified, and ready at the window.

Pickup Windows

Dedicated lane for online orders

ID Verified

Age checked before handoff

Ready in Minutes

Pre-picked and pre-bagged

Bag Ready

Text when the order is ready

🌿 Expert Help

Concentrate Bar

Expert Consultation

2 ahead

Available Specialists

M

Maria Chen

Concentrate Specialist • 6 yrs

Available
J

James Rivera

Edibles Guide • 4 yrs

1 ahead

~10 min

Your Consultation

#247
M

Maria Chen

Ready to assist you now

Interest: Live Rosin Station 2

Vapes

Edibles

Flower

Specialist Queue

Expert Guidance, No Hovering

Concentrate connoisseurs, edible newcomers, returning patients—customers join the specialist queue and browse until the right budtender is ready.

Specialist Budtenders

Queue for expert product guidance

Flower Experts

Strain and terpene questions

Patient Consults

Dedicated medical patient help

Concentrate Help

Dabs, carts, and extracts

VIP Service for Every Customer

High-touch guidance without the crowded counter.

📊 Analytics

Queue Analytics

This Week

Live
Avg Wait Time ↓ 28%

4.2 min

vs 5.8 min last week

Orders Served ↑ 15%

1,940

This week

Wait Time → Browse Time +$3,800
68%

of queue customers added to their order

Peak Queue Hours (Saturday)

3p
4p
5p
6p
7p
8p

44%

Flower

34%

Pickup

22%

Consult

Dispensary Analytics

Data to Drive Compliance and Sales

Track wait times, peak hours, and pickup speed. Optimize budtender coverage and keep every transaction compliant.

Wait Analytics

Average wait by station

Peak Patterns

Traffic by day and hour

Staffing Insights

Optimize budtender coverage

Compliance Logs

Audit-ready check-in records

Ready to Transform Your Dispensary?

Join licensed dispensaries delivering faster, compliant service with smart queue management.

Get Started See How It Works

Works with your POS • Age-verified • Unlimited customers