Automotive Queue

Service Faster. Sell More.

Virtual queues for service bays, loaner vehicles, and parts counters. Customers wait comfortably—we text when ready.

Get Started See How It Works
40%
Less Wait Time
25%
More Throughput
4.8★
Customer Rating
🔧 Service Status

Service Center

4 vehicles in progress

Live

Your Vehicle

In Progress

2021 Toyota Camry

Oil Change + Tire Rotation

Progress 65%
~20 min

1

Active

2

You

3

Active

4

Open

Service Checklist

Oil & filter replacement
Multi-point inspection
Tire rotation
Final quality check
R

Ryan M.

Your Service Advisor

📅 Service Queue

Today's Queue

Monday, Nov 18

6 ahead

Your Position

#7

Est. wait ~45 minutes

Your Service

Scheduled

30K Service

Full inspection + fluid change

Est. 2.5 hours

In Queue

1

Honda Accord

Being serviced • Bay 2

2

Ford F-150

Oil change • ~15 min

• • • 4 more ahead • • •

Need to reschedule?

We'll save your spot for 15 min

Service Queue

Drop Off, Walk Away

Customers check in digitally for service. They wait in the lounge or leave—we text when it's their turn with the advisor.

Drive-In Queue

Check in from car or waiting room

Service Advisor Queue

Route by service type

Ready Alerts

Text when vehicle is ready

Lobby Display

Show wait times on screen

2x Faster Check-In

Average service advisor interaction time cut in half.

🚗 Loaner Queue

Transportation

While you wait options

Available

Loaner Confirmed

#L-247

2024 Toyota Corolla

White • Ready at Bay 5

Keys at front desk

Return Instructions

Return with same fuel level
Due back by 5:00 PM
We'll text when your car is ready
Questions about your loaner?
Transportation

Loaners & Shuttles, Organized

Manage loaner vehicle availability and shuttle departures. Customers queue and get notified when their ride is ready.

Loaner Queue

Queue for loaner vehicles

Shuttle Queue

Text when shuttle departs

Advance Booking

Reserve loaners ahead

Return Check-In

Manage loaner returns

🔩 Parts Counter

Parts Counter

Walk-in & Pickup

5 waiting

Now Serving

P-42

Counter 1

Your Number

P-47

5 ahead

Online Order Pickup

Ready

Order #78432

Brake pads + rotors (4 items)

Queue Progress ~8 min wait
✓
✓
✓
42
43
...
47

Lookup

Pickup

Return

We'll text when it's your turn
✓ Enabled
Parts Queue

Parts Counter Without the Crowd

DIYers and technicians take a number for the parts counter. Browse the showroom while waiting—we text when ready.

Parts Counter

Queue for parts pickup

VIN Lookup Queue

Browse while staff researches

Special Orders

Alert when parts arrive

Order Ready

Text when order is pulled

35% More Parts Sales

Serve more customers without longer wait times.

📊 Analytics

Service Analytics

This Week

Live
Bay Utilization ↑ 12%

87%

vs 78% last week

Avg Wait Time ↓ 18%

24 min

vs 29 min last week

Customer Satisfaction 4.8/5.0
96%

Based on 847 reviews this month

Services This Week

Oil Changes
127
Tire Service
84
Major Service
52
Repairs
38

+$4.2K

Upsells

301

Completed

94%

On-Time

Service Analytics

Data to Drive Service Revenue

Track bay utilization, advisor performance, and wait patterns. Optimize staffing and increase throughput.

Bay Utilization

Track service bay usage

Advisor Metrics

Check-in times and ratings

Wait Trends

Peak hours and patterns

Upsell Tracking

Revenue by advisor

Ready to Transform Your Service Drive?

Join dealerships and service centers delivering better customer experiences with smart queue management.

Get Started See How It Works

Works with your DMS • Unlimited vehicles