Luggage & Valet. Elevated.
Professional bell service, luggage custody, and valet management for hotels.
4 photos captured
Professional Luggage Check-In
Photo-document every bag at arrival. Capture existing damage, assign numbered tags, and create a digital claim ticket that guests receive via SMS.
Luggage Intake
Catalog all guest items at check-in
Photo Documentation
Capture condition of each bag
Tag Assignment
Numbered tags for every item
Digital Claim Ticket
Guest receives SMS confirmation
Document Existing Damage
Timestamped photos at intake protect against damage claims and build guest trust.
Spot #4 - Room 1205
2 bags • Stored 3 hours
Organized Storage Management
Every bag tracked by room, shelf, and position. Know exactly where every item is stored, who accessed it, and how long it's been there.
Storage Rooms
Track items by location and shelf
Location Tracking
Know exactly where each bag is
Duration Tracking
Monitor storage time and fees
Secure Access
Log who accessed which items
Instant Item Location
Find any guest's luggage in seconds. No more searching through storage rooms.
Vehicle Ready!
Pulled to front entrance
Premium Valet Service
Complete vehicle custody with photo documentation, secure key tracking, and instant retrieval alerts. Deliver the premium experience guests expect.
Vehicle Check-In
Record make, model, and plates
Key Management
Secure key cabinet with tracking
Condition Photos
Document vehicle state at arrival
Retrieval Alerts
Notify valets when guests request
Vehicle Protection
Photo documentation and key tracking protect against disputes and ensure accountability.
Guest Service Analytics
Understand storage volumes, retrieval times, and staff performance. Make data-driven decisions to improve your bell and valet operations.
Volume Reports
Items stored per day/week/month
Staff Performance
Track bellhop and valet efficiency
Revenue Tracking
Storage fees and valet tips
Service Times
Average retrieval and delivery times
Ready for Premium Guest Services?
Join hotels using NOWAITN for professional luggage and valet management.
Bell service • Luggage tracking • Valet management