Queue Add-on

Advanced Analytics

Unlock deep operational insights with predictive wait times, heat maps, trend analysis, and fully customizable reports.

Get Started See How It Works
94%
Prediction Accuracy
30%
Reduced Wait Times
50+
Metric Types
📊 Live Analytics

Operations Dashboard

Real-time intelligence

Live
8.2m
Avg Wait
↓12%
12-1p
Peak Hour
🔥 Now
94%
Accuracy
↑3%
Wait Time Trend (Today)
8am12pmNow
AI Prediction

Next peak expected at 5:30 PM — suggest adding 1 staff member by 5:00 PM

🧠 AI Predictions
Prediction Engine
94% accurate
Current Wait Prediction High Confidence
~8 min
Based on 2,847 similar patterns from past 90 days
In 30 min
~12 min
↑ Building up
In 1 hour
~18 min
⚠️ Peak incoming
Model Confidence
Low94%High
AI Predictions

Predictive Wait Times

Machine learning models trained on your historical data predict wait times with up to 94% accuracy. Show guests reliable estimates before they join.

ML-Powered Predictions

Models trained on your historical data predict wait times with remarkable accuracy

Historical Pattern Learning

The system gets smarter every day as it learns your traffic patterns

Per-Location Models

Each location gets its own prediction model tuned to its unique traffic

Confidence Scoring

See how confident each prediction is based on available data

Guest Trust Increases 40%

Accurate wait time predictions build trust. Guests who see reliable estimates are far more likely to join and stay.

🔥 Heat Map
Traffic Heat Map
This Week
9a
11a
1p
3p
5p
7p
Mon
20
40
80
30
50
60
Tue
15
45
85
35
55
70
Wed
25
50
90
40
60
65
Thu
20
55
95
45
65
75
Fri
30
60
85
50
80
90
Sat
40
70
95
60
85
95
Sun
35
65
90
55
70
50
Low
Medium
High
Peak
Heat Maps

Traffic Heat Maps

Visualize traffic patterns across hours, days, and seasons. Identify peak times, staffing gaps, and capacity bottlenecks at a glance.

Hourly Traffic Patterns

See exactly when your busiest and slowest hours occur

Day-of-Week Comparison

Compare Monday traffic vs Friday at a glance

Seasonal Trend Overlays

Spot seasonal patterns that repeat year over year

Interactive Drill-Down

Click any heat map cell to see detailed metrics for that time slot

📋 Report Builder
Weekly Performance Report
Scheduled
Avg Wait Time
8.2 min
Throughput
142/day
LocationWaitVolumeRating
Downtown6m894.8★
Midtown12m1244.5★
Airport5m674.9★
Delivers every Monday 8am to: team@company.com
Report Builder

Custom Reports

Build drag-and-drop reports with any combination of metrics. Schedule automated delivery to stakeholders via email.

Drag-and-Drop Builder

Build reports visually — drag metrics, filters, and groupings into place

Scheduled Email Delivery

Reports delivered to stakeholders automatically on your schedule

CSV & PDF Export

Download any report as a spreadsheet or presentation-ready PDF

Shared Report Library

Save reports to a team library so everyone uses the same data

Save 5+ Hours Per Week

Automated reports replace manual data-pulling. Managers spend time acting on insights instead of creating spreadsheets.

🚨 Smart Alerts
Alert Center
3 Active
Wait Time Exceeded 2 min ago

Downtown location: average wait is 25 min (threshold: 15 min)

Queue Spike Detected 8 min ago

Midtown: 15 guests joined in 10 min (normal: 5)

No-Show Rate High Resolved
Active Rules
Wait time > 15 minSMS + Email
Queue spike > 200%SMS
No-show rate > 20%Email
Smart Alerts

Smart Alerts & Monitoring

Get notified when wait times exceed thresholds, queues spike unexpectedly, or service levels drop below targets.

Configurable Thresholds

Set alerts when wait times, queue length, or service metrics exceed targets

Spike Detection

Automatic alerts when queue volume is abnormally high for the time of day

SMS & Email Alerts

Get notified on your phone or inbox when action is needed

Escalation Rules

Alerts escalate to managers if not acknowledged within a set time

Ready to See What Your Data Reveals?

Turn your queue data into actionable insights. Set up predictive analytics and custom dashboards in minutes.

Get Started See How It Works

Available as an add-on to any Queue plan. No long-term commitment required.