Restaurant Guest Portal

Your Table is Ready. Your Phone Knows.

The guest portal that lets diners track their wait, browse menus, pre-order, request valet, and more - all from their pocket.

3x
Engagement
25%
Higher Spend
40%
Less Wait Anxiety
9:41
📱 Guest Portal

Your Visit

Oceanfront Bistro

Waitlist
Active
#3
in line
~12 min
estimated wait
Reservation
7:30 PM
Table for 4 • Patio Seating
Menu
Valet
Service
9:41
🍽️ Oceanfront Bistro

Your Waitlist Status

#3
Your position in line
~12 minutes
Estimated wait time
Party of 4
Johnson
Almost there!
2 parties ahead
Queue Tracking

Track Your Wait in Real-Time

No more wondering 'how much longer?' Guests see their exact position, estimated wait time, and get notified the moment their table is ready.

Queue Position

Real-time position and wait estimate

Table Ready Alerts

SMS/push when their table is ready

Accurate ETAs

AI-powered wait time predictions

Two-Way Chat

Message if running late or early

Happy Guests, Fewer Walk-Aways

Guests who can track their wait are 40% less likely to abandon the queue.

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🍽️ Digital Menu

Oceanfront Bistro

2
Appetizers Mains Desserts Drinks
🦐

Coconut Shrimp

$16

Crispy coconut-crusted shrimp with mango chutney

GF
🥗

Caesar Salad

$14

Romaine, parmesan, croutons, house dressing

V
1
🍤

Calamari Fritti

$18

Lightly fried calamari with marinara

View Cart • $30
Mobile Menu

Browse, Order & Pay From Their Phone

Guests explore your full menu with beautiful photos, filter by dietary needs, pre-order while waiting, and pay when ready - no flagging down a server.

Digital Menus

Browse full menu with photos & prices

Pre-Order

Order while waiting to speed service

Dietary Filters

Vegan, gluten-free, allergen flags

Pay When Ready

Secure payment processing

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🎩 Concierge Services

Valet & Coat Check

Valet Parking

BMW 5 Series • Gray

Parked
Ticket #V-4521 Lot B, Row 3

Coat Check

2 items checked

Ready
Coat
Umbrella

Show QR to attendant for instant pickup

Car on its way!
~3 minutes
Concierge Services

Valet & Coat Check at Their Fingertips

Guests request their car or coat before they leave the table. No hunting for claim tickets, no waiting at the stand - just scan and go.

Valet Request

Request car from table before leaving

Coat Check

Digital ticket, retrieve on demand

QR Claims

Scan to claim items instantly

Service Calls

Request server attention discreetly

Faster Table Turns

Pre-requesting valet and coat check speeds departure by 8 minutes on average.

9:41
❤️ Thank You!

We Hope You Enjoyed

How was your visit?

Loyalty Rewards
Gold Member
2,450
Points earned
+125 today
550 to next reward
🥗
Caesar Salad

Ordered 8 times

+125 pts!
Loyalty & Rebooking

Keep Them Coming Back

Before guests leave, they can book their next visit, leave feedback, save favorites, and check their loyalty rewards - turning one-time visitors into regulars.

Book Again

Easy rebooking for return visits

Quick Feedback

Rate experience before leaving

Favorites

Save favorite dishes for next time

Loyalty Rewards

Track points and redeem rewards

Give Your Guests the VIP Treatment

Launch your restaurant's guest portal and transform the dining experience. Happier guests, faster turns, bigger checks.

Queue tracking • Mobile menu & ordering • Valet & coat check • Loyalty rewards