The Evolution of Queue Management
Traditional restaurant pagers revolutionized wait management in the 1980s, but digital waitlists offer significant advantages:
Traditional Pagers
- Limited range - customers must stay nearby
- Hardware costs and maintenance
- No communication capability
- Can be lost or damaged
Digital Waitlists
- Unlimited range - customers can wait anywhere
- No hardware to maintain
- Two-way SMS communication
- Real-time updates and estimated wait times
- Automatic data collection and analytics
Modern digital solutions like WaitN provide flexibility for both businesses and customers, leading to higher satisfaction and operational efficiency.