Who Can Be A Crowd Manager

Who Can Become A Crowd Manager?

Depending on your jurisdiction, the requirements for becoming a crowd manager may vary. We refer to the Massachusetts guide for crowd managers.

Above 21 Years Old

Crowd managers must be 21 years of age or older to become a certified crowd manager. No one under the age of 21 may be employed or act as a crowd manager.

Capacity Above 100

Operators of venues including bars, nightclubs, discos, and dance halls that have a capacity of more than 100 are required to have a crowd manager.

Owner, Operator, Staff

The owner or operator of a venue with capacity greater than 100 must be a certified crowd manager. An employee of such a venue may also become a crowd manager.

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Crowd managers have to be above 21 years old to be certified

Above 21 Years Old

Managing crowds is an important responsibility to keep venues and their customers safe. In order for owners or staff to become certified crowd managers they must be a minimum of 21 years of age. No one that is under the age of 21 can be certified, nor can they work as or otherwise be considered a certified crowd manager in the state of Massachusetts.

Bars, discos, and dance & Nightclubs require crowd managers

Capacity Over 100 Patrons

Venues open to the public that have a capacity of 100 or more persons are required to comply with crowd manager guidelines. A crowd manager is required to be on staff and on the floor during all hours of business operations. For this reason, the owner or operator is always required to complete crowd manager certification and to designate another certified crowd manager whenever they are not on site and for every 250 patrons.

21 years or older

Crowd managers must be 21 years of age or older

Venues open to the public with capacity over 100

A crowd manager is required for venues with capacity over 100

One crowd manager for every 250 occupants

Owners must designate a crowd manager for every 250 occupants

A crowd manager must be designated for every 250 occupants

Every 250 Occupants

For large venues, a crowd manager must be designated by the owner or operator for every 250 occupants. Occupants are not just guests, a venue's occupancy is the combination of patrons, employees, and any other visitors, such as delivery persons.

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