THE GUEST SELF-SERVICE APP

The Guest Self-Service App is sent as a link to your guest when they are added to your waitlist. They can view there place in line, update their reservation, and a whole lot more.
A WAITLIST APP DESIGNED FOR CUSTOMER SERVICE

It starts with a text message

When guests are added to a queue, either by your staff or by using the self-service kiosk, they are directed to view their place in line, and manage their reservation, all from their own mobile device.
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The WAITN GUEST APP is packed with self-service features that save time for customers and staff alike.

Let your customers manage their reservation, view your products and services, and answer common questions without getting a staff member involved. See what else your customers can do below:

No App To Download

Our web-based customer app doesn't require your guests to download anything, making it quick and easy for them to start interacting with your venue.

View Position in Line

Customers can view their position in your queue, so they have the freedom to explore your other services, giving them back their precious time.

View Reservation Status

When you create a customer reservation, they're sent a link to view the status of their reservation, and can interact with your venue.

Self-Service

Save your staff time by allowing guests to update their reservations to add or remove expected guests from their own mobile device.

EZ QR Code Access

Create QR Codes to enable guests to interact with your venue from their mobile device.

Place Orders

Enable your guests to make pre-orders, such as a reservation for a table, purchase tickets, merchandise, and so much more.

Self Service Saves Time

Give guests their time back when you allow them to add themselves to your queues or check-in by scanning a QR code directing them to send an SMS message.
DESIGNED to save time

Scan the QR code to demo a sample customer experience

At WAITN, we believe in saving time for our customers and yours. That's why we skip the step of requiring you or your customers to download an app to interact with our software, and don't require them to even interact with your staff to get in line.

Scan the QR Code using your phone camera
You'll be prompted with a link, click it and your SMS will open
Open the link and send the custom SMS
When you send the SMS, you'll be added to a sample queue
Check your SMS for a link to view your spot
Check your messages for a link and view your position in line

What Guests See

Guests receive a link to a fully-interactive, customizable app when you add them to a queue, reservation or order.
DESIGNED FOR MOBILE DEVICES

Designed for iPhone, with no app to download.

At WAITN, we believe in saving time for our customers and yours. That's why we skip the step of requiring you or your customers to download an app to interact with our software.

No app to download, native app functionality
Add to your home-screen to use it just like a native app.
Bring your own device
We leverage the devices your staff and guests already have.
Versionless updates
Automatic updates from the cloud to your device.

WAITN saves the only thing money can't buy - time. Start giving your customers their time back, and they will thank you for it.

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