Oops! Something went wrong while submitting the form
Want to start over? go back to the beginning!
Clear pathways for egress are vital to a plan of ensuring safety in case of fire or other emergency. Crowd managers must ensure that pathways used to exit the establishment are free from obstructions, including people.
Crowd managers must inspect paths and doorways prior to opening the business to the public, and correct any violations prior to opening for business.
Crowd managers must regularly direct persons to maintain clear paths of egress within the establishment during business hours. This may require setting up stantions or ropes, having multiple staff members, or any number of techniques to ensure that visitors are not obstructing exit pathways.
Overcrowding is the number one contributing factor with regard to nightclub fire and injury incidents. It is required of crowd managers to prevent overcrowding by regularly keeping track of the total occupancy of the venue, and ensuring that there are no more persons inside than is allowed by the building's licensed occupancy load.
Counting entrants and exits is a good start, but crowd managers must also perform on the floor counts and inspections by physically walking the venue. In addition to counting total persons in the venue as a whole, venues with multiple floors or assembly areas are also subject to capacity restrictions inside of those areas according to their licensed occupancy load.
Venues open to the public that have a capacity of 100 or more persons are required to comply with crowd manager guidelines. A crowd manager is required to be on staff and on the floor during all hours of business operations. For this reason, the owner or operator is always required to complete crowd manager certification and to designate another certified crowd manager whenever they are not on site and for every 250 patrons.
