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It's important that crowd managers verify that doors, emergency exits, and other points of egress and access are fully operational prior to opening the business to the public. This means that while physically walking the venue and visually inspecting the doors to ensure they are free from obstructions, the crowd manager must also physically open the doors and ensure they swing freely and open fully.
Any defects that are noted must be corrected prior to opening the venue to the public.
While conducting an inspection of each doorway, if it is an emergency exit, it must be unlocked.
Crowd managers must ensure that all exits are unlocked, that they are free from obstructions of other hazards, chains, or barricades that would prevent their use.
This inspection must be completed prior to opening the venue to the public and prior to the start of any performance.
Clear pathways for egress are vital to a plan of ensuring safety in case of fire or other emergency. Crowd managers must ensure that stairways used to exit the establishment are free from obstructions, including people.
Crowd managers must inspect paths and doorways prior to opening the business to the public, and correct any violations prior to opening for business.
Crowd managers must regularly direct persons to maintain clear paths of egress within the establishment during business hours. This may require setting up stantions or ropes, having multiple staff members, or any number of techniques to ensure that visitors are not obstructing exit pathways.
Anything that can be done to save time in an emergency is a smart move. Exit signage that is clearly readable, bright, and displayed above each exit and emergency exit, is not just a good idea, it's a mandatory safety requirement.
Crowd managers must inspect each exit sign to ensure they are clearly visible in when the house lights are dim, that they are not obstructed by decor of any kind, and that they are firmly attached to the wall above the doorway.
Typically located above doorways, especially entryways and points of egress, emergency lights are vital during a fire, or other low visibility emergency situation.
A crowd manager must check to ensure that emergency lights are function prior to opening the venue to the public. To do this, the crowd manager must physically walk through the venue and visually inspect each of the emergency lights.
If a defect is detected, this defect must be corrected prior to opening the venue to the public.
Crowd managers must ensure that fire extinguishers are available and in good working order. To check a fire extinguisher, you should first locate the inspection date and make sure that it is within the last 12 months. You should also make sure that the extinguisher is pressurized and in plain sight.
A person must be designated to be in charge of managing and monitoring the occupancy of the building during normal business hours. This person needs to be identified on the building safety checklist prior to opening the venue to the public. If multiple persons will be assigned this responsibility, they all should be identified on the checklist.
The person assigned to monitor the occupancy of a building should primarily be located in the lobby and main entrance, and should have access to all the elevators, stairways, and fire exits. They need to be able to see when people come in and out of each exit in order to track occupancy.
They must also be aware that total occupancy is only part of the safety requirement. Each zone within a building has a licensed maximum capacity, and this person must be responsible for ensuring that each zone does not exceed that capacity. Often this requires a team of individuals, working together, to track and monitor occupancy.
Crowd managers also need to know how many people can fit on each elevator at any given time. The crowd manager is responsible for ensuring that there is enough space for people inside a building by controlling the number of people allowed in a certain area at one time.
It may come as no surprise that the use of pyrotechnics in enclosed spaces is a bad idea, and as the example of the Station Nightclub fire tragically demonstrated, the use of pyrotechnics indoors can easily ignite materials too close to the flames and lead to a rapid flash-over that can trap partygoers behind walls of increasing fire.
Crowd Managers must check, prior to opening, and prior to any scheduled show, encore or performance, that no pyrotechnics are in the building or setup for use. Even if they are not planned to be ignited, pyrotechnics of any kind should not be permitted indoors due to the risk of accidental ignition.
It is a good idea for Crowd Managers to verbally confirm with performers or tour managers, who may not be familiar with local regulation, that their show does not utilize pyrotechnics or flames of any kind.
Clear pathways for egress are vital to a plan of ensuring safety in case of fire or other emergency. Crowd managers must ensure that pathways used to exit the establishment are free from obstructions, including people.
Crowd managers must inspect paths and doorways prior to opening the business to the public, and correct any violations prior to opening for business.
Crowd managers must regularly direct persons to maintain clear paths of egress within the establishment during business hours. This may require setting up stantions or ropes, having multiple staff members, or any number of techniques to ensure that visitors are not obstructing exit pathways.
