New York City requires hospitality venues to adhere to specific fire code, crowd management, and queue management regulations.
New York City has some of the most stringent fire safety regulations in the country. All hospitality venues must adhere to the fire code requirements set forth by the New York City Fire Department. These requirements include having a fire alarm system, fire extinguishers, and emergency lighting. Additionally, all hospitality venues must have a fire safety plan in place and must conduct regular fire drills.
Hospitality venues in New York City must also adhere to crowd management requirements. These requirements include having adequate staffing to manage the crowd, having clearly marked exits, and having a plan in place for crowd control. Additionally, all hospitality venues must have a policy in place for dealing with unruly patrons and must have a plan for evacuating the venue in the event of an emergency.
Queue management is an important part of running a hospitality venue in New York City. All venues must have a plan in place for managing queues and must ensure that patrons are not overcrowding the venue. Additionally, all venues must have a policy in place for dealing with long lines and must have a plan for dealing with unruly patrons in line.
In the event of an emergency, all hospitality venues in New York City must have an evacuation plan in place. This plan must include clearly marked exits, a plan for evacuating patrons, and a plan for notifying emergency personnel. Additionally, all venues must have a policy in place for dealing with unruly patrons during an evacuation and must have a plan for dealing with any hazardous materials that may be present.
Register for the NOWAITN APP as a crowd manager and get access to your state certifications, renewal, and more. Sign up to access "Q" the crowd management AI.
The NOWAITN APP includes a digital waitlist, occupancy monitor, and online digital tally counter.